Effective Date: 01/1/2025
At Enlightened Space, we are dedicated to delivering your orders with care and offering flexible options for receiving your purchases. Please review our updated shipping policy below.
We provide the following options for receiving your orders:
Shipping costs are calculated based on the weight of your items and destination. Exact charges will be displayed at checkout.
Orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information or pickup instructions once your order is ready.
We accept the following payment methods:
As part of our commitment to sustainability, all orders are packaged using eco-friendly materials. Your items will arrive in recyclable or compostable packaging whenever possible.
Certain items, such as candles, may have shipping restrictions based on temperature sensitivity or local regulations. We will notify you if there are any restrictions affecting your order to ensure your items arrive in perfect condition.
If your order is delayed, lost, or arrives damaged, please contact our customer service team at [email/contact info] within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.
For information on returns and exchanges, please refer to our [Return Policy](insert link).
Questions? We are here to assist you. Contact us at [email/contact info] for any inquiries regarding shipping, pickup, or payment.
Thank you for choosing Enlightened Space! We’re delighted to be part of your journey to creating a balanced and harmonious home.
